iGo. Sri Lanka
Welcome to iGo

Sri Lanka's Newest Premium Marketplace

Buy & sell items, vehicles, properties and services island-wide.

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Location: Sri Lanka (LKR) Active

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iGo Support Hub & Knowledge Base

How can we help you today?

Search our comprehensive guides, FAQs, and safety protocols to trade confidently on Sri Lanka's newest premium marketplace.

High Priority Safety Advisory

Stay safe from ticket scams.

Let's stay safe together and avoid fake sellers when buying concert, sports, or event tickets in Sri Lanka.

Read Ticket Safety Guide →

Quick Start Guides

1

How to Sell in 3 Easy Steps

  1. Click + Post Ads and choose your category.
  2. Upload clear real photos and fill in accurate specifications.
  3. Chat directly with buyers and arrange a safe handover.
Full Seller Guide →
2

How to Buy Safely

  1. Use search filters to locate verified local listings by district.
  2. Message the seller via built-in chat to ask questions.
  3. Inspect items in person at a public location before paying.
Full Buyer Guide →
3

Spotting Fake Listings

  1. Avoid listings with stock images or unrealistic prices.
  2. Never transfer money in advance to unverified sellers.
  3. Report suspicious ads immediately using our Report tool.
Safety Tips →

Frequently Asked Questions

Find instant answers to the most common questions from iGo buyers and sellers.

Click the + Post Ads button at the top right of the navbar. Select your relevant category (Vehicles, Electronics, Property, Services, Luxury, Fashion, etc.), upload clear real photographs, fill out category specifications, set your price in LKR, choose your district, and submit. Your listing will go live almost instantly after our automated review. Step-by-step posting guide →
Yes! Browsing listings, contacting sellers, chatting with buyers, and posting standard ads on iGo are 100% free — always. Optional promotional packages (Featured Badge, Category Top Spot) are available for sellers who want to boost their ad's exposure and sell faster. iGo charges 0% commission on any transaction.
Always arrange a face-to-face handover in a well-lit public place in Sri Lanka. Verify physical ticket barcodes, hologram seals, or official event confirmation emails before handing over cash. Never make advance bank transfers or send mobile money (mCash/EzCash) to sellers prior to receiving tickets. Read our full Ticket Scam Prevention Guide.
Be very cautious. Legitimate sellers on iGo agree to face-to-face inspection and payment upon item delivery. If a seller insists on advance bank transfers for 'courier fees', 'booking deposits', or 'holding fees', treat it as a red flag and report their account immediately using our Report Abuse Tool. Do not transfer any money.
Go to your Profile by clicking your user avatar at the top right, then navigate to My Ads. Find your listing and click Edit to update photos, price, description, or specifications. Click Delete to permanently remove the listing. Once sold, please mark the item as Sold to keep the marketplace fresh for other users.
Prohibited items include counterfeit luxury goods, fake event tickets, weapons/firearms, illegal prescription drugs, stolen property, adult content, pyramid schemes, and anything that violates Sri Lankan consumer or customs law. For a full breakdown, check our Community Guidelines.
iGo offers two optional paid promotion packages to boost your listing's visibility. The Featured Badge adds a gold star badge to your listing card and gives it priority placement in search results and category pages. The Category Top Spot pins your listing at the very top of its category page, appearing above all standard and featured ads — maximum exposure. Both are time-limited and can be purchased from the listing page or your "My Ads" profile section. Learn more about promotion packages →
When you submit an ad, it goes through iGo's automated moderation system which scans for policy violations, prohibited keywords, and suspicious patterns. Most compliant ads go live within seconds. If your ad is flagged, you'll receive a notification explaining the reason. Edit the ad to resolve the issue and resubmit. Contact support if you believe your ad was incorrectly removed.
Click on the seller's username or profile picture to visit their public iGo profile. Check their join date, number of active listings, and profile completeness. Use iGo's in-app chat to ask the seller questions about the item. Legitimate sellers will be happy to share additional photos, answer questions, and agree to an in-person meetup. Never buy from sellers who refuse to meet in person or demand advance payments.
If your listing is rejected, you will receive a notification explaining the reason (e.g., prohibited content, stock images, misleading price). Go to your My Ads section, edit the listing to fix the identified issue, and resubmit. Common fixes include replacing stock photos with real ones, correcting the price, or updating the category. If you believe the rejection was incorrect, contact our support team via the Contact Us page.
iGo's Compare tool lets you view multiple listings side-by-side to compare specs, prices, locations, and seller profiles at a glance. To use it, click the Compare button on any listing card (or listing detail page). Once you've selected 2 or more listings, visit the Compare page to see them side-by-side. This is especially useful for vehicles, electronics, and property listings.
You can reach our support team through the Contact Us page — fill in your name, email, subject, and message and our team will respond promptly. For reporting fraudulent listings, scam sellers, or policy violations, use the Report Abuse tool for faster priority handling by our Safety Team.
Yes! iGo welcomes service providers. Use the Home & Services category to advertise professional services — plumbers, electricians, aircon repair, movers, tutors, IT support, cleaning services, and more. For maximum exposure, consider pairing your listing with a Category Top Spot promotion to appear at the top of the Services category for buyers in your district.

Still need assistance?

Our customer support specialists in Sri Lanka are ready to help you with account issues, reports, or general inquiries.

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